To save Your time, here are some of the FAQs we get from our customers.

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Transport companies
Insurance brokers
Transport companies
Insurance brokers
Our claims are managed by an insurance broker. What can you do better?
First of all, we emphasize the wide range of different services we offer to help You solve your problems: claims management, debt recovery, legal advice, emergency roadside assistance across Europe, and more. You should also be aware that all Your concerns will be dealt with in one central location, with a personalized claims expert available 24/7 to communicate with You and answer any questions You may have. Our system was developed for an efficient, convenient, and fast claim management process.
What you say sounds too good. Can you give a reason for what you say?
Yes, of course - we have plenty of real-life cases of claims management, which we will be happy to provide on request. We will also estimate the potential benefits we could generate by managing your fleet.
How are your services different from other claims management companies?
Our key difference is our focus on carriers and solving their problems. This is why we understand the problems carriers face and develop a product that allows all claims issues to be dealt with centrally. With Claims Management, You will feel at ease with claims management, debt recovery, legal services, emergency road assistance, and more.
What kind of claims do you manage?
Transport claims (TPVCA and KASKO), cargo claims, drivers' health claims, property damage, and warehouse damage. Basically, we deal with all claims and do not classify them as large or small, light or heavy.
More questions
We already have our own claims expert. Why do we need your services?
The first step is to compare the values created by Your expert with those created by our team. Then You should consider which is more efficient: hiring an employee or outsourcing the claims to a claims management company. It is also important to understand that in addition to claims management, we will also provide You with services that Your insurance expert will definitely not offer: debt recovery, legal advice, emergency road assistance, and more.
How much would it cost to hand over the administration of the entire fleet to you?
The price will depend on Your needs and the number of vehicles in Your fleet, but our statistics show that working with us pays off for our clients after 1-2 vehicles or other damages.
We don't get much damage. Is it profitable for us to hire a separate claims management company?
Of course. By contacting insurance experts at an early stage, You can avoid making crucial mistakes that could cost you a lot later.
Until now, we have not managed claims for our clients. Why should this service be relevant for us?
Most major insurance brokerage companies already provide claims administration services. By delaying, you risk losing the competitive advantage to companies that already provide this service.
How will the cooperation between you and the broker work?
If necessary, we will take over all claims and related issues of your customers. We will be able to communicate with customers both by phone and email. All damage cases will be easily accessible in our system, which will allow you to see claims of your customers at the current time.
Do you manage all kinds of claims?
Yes, we administer CASCO, MTPL, CMR, health claims, corporate property claims, population property claims and all other product claims.
What kind of claims do you handle?
Transport claims (MTPL and CASCO), cargo claims, driver health claims, property and warehouse claims. We work with all types of damage and do not divide them into large or small, easy or difficult.
More questions
We manage claims ourselves. What can you do better than our employees?
Our team consists of long-time insurance claims experts, lawyers and independent assessors. Therefore, the first thing to do is to compare the competencies, efficiency and results of the teams. Then assess whether it is more beneficial to have a hired employee or to outsource your services.
What is the cost of Claims management services?
We apply a separate pricing for each client according to the amount of claims. Therefore, it does not matter if you are dealing with 5 or 50 claims in a month, we will find the most effective solution for you.
Why should we choose Claims management services for claims management?
We want to emphasise that by working with Claims management you will broadly expand the range of your services, as we also provide debt collection, legal advice and representation and emergency roadside assistance services throughout Europe. In addition, all issues that concern you will be solved in one place, and we will communicate with you at all times and answer all your questions as you will be assigned a damage expert who will be available 24 hours a day, 7 days a week. Our system is designed for an efficient, convenient and fast damage management process.

Ask your question

Email: zalos@claimsmanagement.lt
Mob. tel. +370 (614) 64 622
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